Case Studies
Written on behalf of ServiceSkills Customer Service Training.
The Miami Parking Authority saw a 65% decrease in complaints and an increased NPS score after implementing ServiceSkills training!
“I’m enthused about ServiceSkiIIs for a number of reasons, and we have quantifiable data to back that up. Metrics tell you the real story.”
Looking to increase your CSAT scores? First Call Computer Solutions did just that. Learn how they now maintain a 94% CSAT score average.